Glasgow Privacy

1. Information Glasgow Collects

Glasgow collects and processes several types of personal information, including:

2. How Glasgow Uses Your Information

Glasgow uses your personal information for the following purposes:

• Glasgow Service (Contract Delivery):
  • Processing and managing vehicle rental bookings and agreements for locations in Glasgow. Confirming your identity and that you meet our rental requirements. Coordinating vehicle collection and return at Glasgow pick-up and drop-off points. Processing payments and managing deposits and any applicable charges.
• Glasgow Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and important rental information for Glasgow reservations. Responding to your inquiries and providing local customer support for stays in Glasgow. Notifying you of changes to our Glasgow services or rental policies.
• Marketing (Consent/Legitimate Interest) — Glasgow:
  • Sending promotional offers, newsletters, and service updates to people in Glasgow where you have consented or where we have a legitimate interest. You can opt out at any time.
• Glasgow Service Improvement (Legitimate Interest):
  • Analysing Glasgow site usage to improve user experience and functionality. Conducting research to optimise Glasgow's vehicle fleet and services.
• Glasgow Compliance (Statutory Duty):
  • Complying with legal, regulatory, and tax requirements in Glasgow. Preventing fraud and maintaining service security in Glasgow. Resolving disputes and enforcing our terms and conditions in Glasgow.

3. Information Sharing — Glasgow

Glasgow may share your personal information with:

• Glasgow Providers: Third-party organisations that help Glasgow deliver local services, such as payment processors, IT support contractors and maintenance providers. These suppliers are contractually obliged to protect your personal data.

Glasgow does not sell your personal information to third parties for marketing purposes.

4. Data Protection

Glasgow implements appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and routine security assessments. No internet transmission or electronic storage system can be completely secure.

5. Data Retention — Glasgow

In Glasgow, personal information is retained only for the period needed to fulfil the purpose for which it was collected and to meet legal, accounting or reporting obligations. Retention periods differ according to the type of information and the context of processing.

6. Glasgow Rights

Under UK data protection law, Glasgow residents have the following rights:

• Right of Access — Glasgow: Request a copy of the personal information Glasgow holds about you.

To exercise these rights, please contact Glasgow using the details below.

7. Cookies and Tracking — Glasgow

Glasgow City Council's website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Glasgow Updates

Glasgow may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. Glasgow encourages you to review this policy regularly.

9. Contact Glasgow

For questions about this Privacy Policy or our data handling, please contact Glasgow: